Data Rention Policy
Q: How long is data stored in the Analytics4WiFi platform? As of December 4th, 2019 – the data is stored...
- Home
- Knowledge Base
- FAQs
FAQs
A list of frequently asked questions. We update this often.
Deleting Nodes from the Dashboard
The Analytics4WiFi platform is based on a per AP license model. If you would like to no longer be charged...Dashboard Session Timeout
The Analytics4WiFi Dashboard will experience a session timeout after 30 minutes of inactivity. Please make sure you save your work...Can you block specific devices from the paltform?
No. The Analytics 4 WiFi platform was designed to capture raw data from nodes and would have no way to...How Do I Move an AP on my Heatmap?
Use the steps below to move an AP on a heatmap. Login to AN4W dashboard. Click on Network -> Hotspot...Glossary of Terms
Macs Seen: Aggregates unique MAC Addresses from any node by day. How does this happen? Nodes with presence analytics capabilities collect...Onboarding a New Client
To on-board a new client, please follow these following four easy steps. Add a New Client Add a New User...
Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support