Why do some reports not add up? Question: Why do the numbers not add up when two individual reports are run for two days in a row...
Data Retention Policy Q: How long is data stored in the Analytics4WiFi platform? As of December 4th, 2019 – the data is stored...
Deleting Nodes from the Dashboard The Analytics4WiFi platform is based on a per AP license model. If you would like to no longer be charged...
Dashboard Session Timeout The Analytics4WiFi Dashboard will experience a session timeout after 30 minutes of inactivity. Please make sure you save your work...
Can you block specific devices from the paltform? No. The Analytics 4 WiFi platform was designed to capture raw data from nodes and would have no way to...
How Do I Move an AP on my Heatmap? Use the steps below to move an AP on a heatmap. Login to AN4W dashboard. Click on Network -> Hotspot...
Glossary of Terms Macs Seen: Aggregates unique MAC Addresses from any node by day. How does this happen? Nodes with presence analytics capabilities collect...
Onboarding a New Client To on-board a new client, please follow these following four easy steps. Add a New Client Add a New User...